this is the third hotel stay i've had in the past week -- a courtyard by marriott in elmhurst, illinois; the hollywood roosevelt hotel in la-la land; and the marriott santa clara in san jose, california.
my dad called yesterday and greeted me with "hello, globetrotter!" ...
i'm not, and i don't want to be, especially if being one means having to spend time in hotel rooms. now don't get me wrong -- there is nothing at all bad about my experiences in the marriott chain. and i got silver elite status a few weeks ago (for doing nothing, thank you very much), so it was especially pleasant to be greeted like a semi-rock star here, with concierge lounge access and a free choice of an in-room dirty movie, a cup of day-old coffee, or 2.5 marriott reward points -- just for being me!
wow.
but it's the little things that really suck. like the in-room coffee makers marriott provides. it has one of those oval pouches of coffee, and a little triangular package with all the essential coffee supplies inside. for a four-cup pot of coffee, marriott helpfully provides two creamers, one sugar and two sweet-n-chemically-low packets.
i used the entire supply on one cup of coffee.
seriously, marriott, if you're going to offer it, offer it right -- don't make it half-assed, hoping that i'll order a pot of coffee to my room. if that's your plan, then do like the roosevelt and make that little coffee maker akin to the cash bar and charge me to use it. that'll be enough incentive to call room service. or like the courtyard last week, and don't supply anything.
make it easy, make it clear, and let me make the choice, don't half-ass me to death, or nickel and dime me into a choice that i'd be happy to make on my own, without your bizarre incentives.
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